CallCoordinator/CICS - V 2 Service Updates

Enhancements

Last Updated: 2006/06/20

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          CallPath CallCoordinator CICS/MVS Enhancements
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NOTE: Many of these product enhancements may have product publication updates imbedded in the PTF Hold Data.
      Contact your CallPath systems programmer for this information.
UQ41518 New function to maintain Agent state and ACD AGENT counts from the FEATURE_INVOKED message.
UQ43959 Allow user to search agent table with a key of Switch Id and Position Id.
UQ45110 Improve diagnostic trace options.
UQ46442 New function to allow transaction dump of CallCoordinator/CICS storage without the need to issue system dump
UQ46801 Enable TLB using DNIS on the ASPECT switch
UQ49669 Customer requires the ability to use 'dummy' agent groups for their Transfer Load Balancing Exit.
UQ53864 Simplify the ACD Group selection on the Additional Monitored Resources panel by providing default ACD Group
UQ54071 CallCoordinator/CICS V2: Provide an INQUIRE CALLCOORDINATOR/CICS STATUS API.
UQ54137 Allow CallCoordinator/CICS agents to delete any existing call data records during the signon API (CAMI710C).
UQ54141 CallCoordinator/CICS V2 - Furher improvements to call tracking routines on resource tracking switches.
UQ55775 Customer requires the facility to inquire on an ACD Group's queue count without using a function.
UQ55912 CAMI715C - Agent login and available counts not maintained correctly.
UQ57679 New exit point in CAMI705C (TLB API) required to enable user to select a diallable number for the IST number.
UQ58039 The ability to monitor both Agent Extension and Position ID is required for the Nortel Meridian switch.
UQ58642 To ship the EXTENSIONS panel EZPEX01.
UQ58643 CC/CICS V2 - PLT Shutdown program for the TOR to sign-off all CC/CICS users in the COR.
UQ59878 Provide CICS TS 1.3 RDO definitions for the Temporary Storage Tables in CALLCOORDINATOR/CICS V210.
UQ62005 Provide support for GENESYS CALLPATH 6.4 and TSERVER.
UQ62343 Add trace diagnostics to the Transfer Load Balancing IST number release program.
UU07310 Import CallCoordinator/CICS resource definitions to T-Server CME
Add T-Server name to Switch Detail panel
UU07360 Provide access to T-Server User Data
Allow T-Server initiated transfers
UU07380 Enhanced CVDT tracking
UU07410 Check response for all monitored resources
UU07410 Check monitor responses for all monitored resources.
UU07430 FIX RETURN CODE 0013 ERROR IN CAMTXPDN
UU08040 Expand CMCT size

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