CallPath Support

This area contains product documentation and service updates for the CallPath family of products.

Related Links

• Genesys Home
• Genesys Technical Support Home
• Documentation and Service Updates for CallPath Products That Are No Longer in Service

CallPath Documentation and Service Updates

Documentation

• Versions 6.4 and 6.5
• The Version 6.4 and 6.5 publications and release notes are available in the Knowledge Base area of the Genesys Technical Support site. Note: This site requires a Genesys Support account (userid and password). To apply for an account, go to the Account Request page.
• Version 6.3.1
• HTML
• PDF

Service Updates

• Version 6.5
• Version 6.4
• Version 6.3.1
• Register
• Comments

CallPath/CICS Documentation and Service Updates

• Program Directory

Version 2 Documentation

• HTML
• PDF

Version 2 Service Updates

• PTF List
• Download PTF's
• Miscellaneous

CallCoordinator/CICS Documentation and Service Updates

Version 2 Documentation

• HTML
• PDF
• Documentation Updates
• Frequently Asked Questions

Version 2 Service Updates

• PTF List
• Download PTF's
• Enhancements
• Hold Data
• Miscellaneous

Contacts

• For sales and marketing information, contact the Genesys Sales Team (callpathinfo@genesyslab.com).
• To submit comments or questions concerning the CallPath product documentation, contact the Genesys Technical Publications Team (techpubs@genesyslab.com).
• To submit comments or questions concerning this Web site, contact the Genesys Web Team (webmaster@genesyslab.com).