Reference for Avaya Communications DEFINITY G3

Step 3: Installing CallPath Server for OS/2 and other CallPath components

Installing CallPath Server

Important: If you are upgrading from IBM CallPath Version 2.2, Corepoint Telephony Version 6.2, or IBM CallPath Version 6.3, you can install this version directly over the previous version. However, if you are upgrading from IBM CallPath Version 2.1 or earlier, you must perform the following tasks prior to installation:

1. Back up all configuration files to a safe location.

   First back up the CallPath Server configuration file, csabin.cfg. Its default location is x:\csasrvr\bin, where x: is the drive on which you installed CallPath Server. Next, back up any switch connection configuration files. These files will have a file name extension of .001 - .099. They will be stored in a directory below the base CallPath Server installation directory (for example, x:\csasrvr\switch).

2. Uninstall CallPath Server and any switch connections.

   To uninstall CallPath Server and any switch connections, open the CallPath Server folder and double-click the Installation Utility icon.

After you install CallPath Server and any switch connections, copy the old configuration files into the new product directories. Information about configuration file names and locations is described above.

CallPath Server is located on the CallPath Server CD and the CallPath Enterprise CD. To install CallPath Server for OS/2, do the following:

1. Insert the CallPath Server CD or the CallPath Enterprise CD into your CD-ROM drive.
2. Open an OS/2 window.
3. Change to the root directory of the CD.
4. Type setupos2 and press Enter.
5. Follow the prompts to start the installation.

When the installation is complete, a CallPath Server folder will contain a CallPath Server Management Facility icon and an Installation Utility icon.

Installing a switch connection

Switch connections are located on the CallPath Switch Dependent Connections CD. To install an OS/2 switch connection, do the following:

1. Insert the CallPath Switch Dependent Connections CD into your CD-ROM drive.
2. Open an OS/2 window.
3. Change to the root directory of the CD.
4. Type setupos2 and press Enter.
5. Follow the prompts to start the installation.

Installing the CallPath Server Toolkit

Important: If you are upgrading from IBM CallPath Version 2.2, Corepoint Telephony Version 6.2, or IBM CallPath Version 6.3, you can install this version directly over the previous version. However, if you are upgrading from IBM CallPath Version 2.1 or earlier, you must perform the following tasks prior to installation:

1. Back up any user files that might be stored in the product directory.

   The default product directory is x:\csatk, where x: is the drive on which you installed the Developer's Toolkit.

2. Uninstall the Developer's Toolkit.

   To uninstall the Developer's Toolkit, open the CallPath Server Developer's Toolkit folder. Then double-click the Installation Utility icon.

After you install the CallPath Server Toolkit, copy any old user files into the new product directory. In most cases, you can simply copy the files into x:\csatk, where x: represents the path under which you installed the toolkit.

The CallPath Server Toolkit is located on the CallPath Server CD and the CallPath Enterprise CD. To install the CallPath Server Toolkit, do the following:

1. Insert the CallPath Server CD or the CallPath Enterprise CD into your CD-ROM drive.
2. Open an OS/2 window.
3. Change to the root directory of the CD.
4. Type setupos2 and press Enter.
5. Follow the prompts to start the installation.

When the installation is complete, a CallPath Server Toolkit folder will contain an icon for the CPTEST utility.

Uninstalling CallPath Server

To remove CallPath Server for OS/2, do the following:

1. Stop the following from the CallPath Server Management Facility:
   • CallPath Server for OS/2 subsystem.
   • SNMP subagent.
2. Exit the CallPath Server Management Facility.
3. Open the CallPath Server folder.
4. Double-click the Installation Utility icon.
5. Select CallPath Server within the list of installed components.
6. Select Delete from the Actions pull-down menu.

Note:

You must remove all switch connections before CallPath Server can be removed.

Uninstalling a switch connection

To remove a switch connection for OS/2, do the following:

1. Stop the following from the CallPath Server Management Facility:
   • CallPath Server for OS/2 subsystem.
   • SNMP subagent.
2. Exit the CallPath Server Management Facility.
3. Open the CallPath Server folder.
4. Double-click the Installation Utility icon.
5. Select the switch connection within the list of installed components.
6. Select Delete from the Actions pull-down menu.

Uninstalling the CallPath Server Toolkit

To remove the CallPath Server Toolkit for OS/2, do the following:

1. Open the CallPath Server Toolkit folder.
2. Double-click the Installation Utility icon.
3. Select the CallPath Server Toolkit within the list of installed components.
4. Select Delete from the Actions pull-down menu.

Updating the CONFIG.SYS file manually

If you did not choose to automatically update the CONFIG.SYS file while installing a CallPath Server for OS/2 component, the following changes must be made to the file before the component can be used.

For CallPath Server for OS/2:

• Set the HOME environment variable, normally the root of the OS/2 boot disk. For example:

  SET HOME=C:\
  

  Note:

  The HOME environment variable can be set to any existing directory, not just the root directory or the boot disk. If the HOME environment variable is not set, then its value defaults to the location of the installation directory.

• Set CSA_DIR environment variables as the path name of the installation directory CSASRVR. For example:

  SET CSA_DIR=C:\CSASRVR
  

• Add the path name for CSASRVR\BIN to LIBPATH and PATH.

For CallPath Server Toolkit:

• Add the path name for CSATK\BIN to LIBPATH and PATH.
• Add the include path for CSATK. For example:

  SET INCLUDE=<path>CSATK\INCLUDE