Application Programming Guide

- Copybooks renamed in Version 2.1
- CallCoordinator Translatable Fields
- CallCoordinator Programming Interfaces
- Agent Operations
- Intelligent Answering
- User Screen Control
- Coordinated Voice and Data Transfer/Conference/Consultation
- Transfer Load Balancing
- Data Collection
- Data Reporting
- CICS Communication Data Area for the Sign On API (CAMC710)
- CICS Communication Data Area for the SignOff API (CAMC715)
- CICS Communication Data Area for the Inquire Agents API (CAMC720)
- CICS Communication Data Area for the Set Agent Mode API (CAMC745)
- CICS Communication Data Area for Set Telephony Feature API (CAMC740)
- CICS Communication Data Area for the Casual User Restore API (CAMC760)
- CICS Communication Data Area for the Screen Copy API (CAMC750)
- CICS Communication Data Area for the Initiate With Data Interface (CAMC500)
- CICS Communication Data Area for the Inquire Call Data API (CAMC726)
- CICS Communication Data Area for the Inquire Party Data API (CAMC727)
- CICS Communication Data Area for the Screen Control Interface (CAMSUSER)
- CICS Communication Data Area for the Get Next CICS Transaction ID API
- CICS Communications Data Area for the Task Sequencing API (CAMC784)
- CICS Communication Data Area for the Screen Presentation Manager Exit (CAMC770)
- Data Values Passed in the Screen Presentation Interface Fields for Different Screen Actions
- CICS Communication Data Area for Host-Initiated Telephony API (CAMC775)
- Data Area for Triggered Transaction (CAMCTRG)
- CICS Communication Data Area for Re-initialize API (CAMC788)
- CICS Communication Data Area for the Transfer Load Balancing API (CAMC705)
- Busy Levels and Percent Busy Numbers
- CICS Communication Data Area Between the Load Balancing Program and API/CTM (CAMC025)
- CICS Communication Data Area for the Set Control Number API (CAMC730)
- CICS Communication Data Area for the Set ANI ID API (CAMC786)
- CICS Communication Data Area for the Write MIS Record API (CAMC700)
- CICS Communication Data Area between the Interface Manager and
- Processed Event Record Format (CAMR002)
- Processed Event Continuation Record Format (CAMR002)
- Non-processed Event Record Format (CAMR002)
- Call-Combining Record Format (CAMR002)
- Error Record Format (CAMR002)
- Status Change Record Format (CAMR002)
- Account Code Record Format (CAMR002)
- Individual Party Event Record Format (CAMMIND1)
- Call Analysis (Totals) Record (CAMMANL2)
