Problem Determination


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CallPath® CallCoordinator®/CICS® for OS/390®
Problem Determination

Version 2, Release 1

5655-B34

Document Number GC34-5396-01
Note!

Before using this information and the product it supports, be sure to read the general information under "Notices".

Second Edition (June 2000)

This edition applies to IBM CallPath® CallCoordinator®/CICS® for OS/390®, Version 2 Release 1 (program number 5655-B34), and to any subsequent releases and modifications until otherwise indicated in new editions. This edition replaces GC34-5396-00.

Order publications through your IBM representative, they are not stocked at the address given below.

You can make comments on this book by sending an e-mail to idrcf@hursley.ibm.com. Alternatively you can mail your comments to:

IBM United Kingdom Laboratories,
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Mail Point 095,
Hursley Park,
Winchester,
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SO21 2JN
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© Copyright International Business Machines Corporation 1992, 2000. All rights reserved.
Note to U.S. government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.


Table of Contents

Figures

Tables

Notices

  • Trademarks
  • About this book

  • Who Should Read this Book
  • How this Book is Organized
  • Where to Find More Information
  • Making comments on this book
  • Chapter 1. Introduction

  • About the Normal Operation of CallCoordinator
  • Chapter 2. Problem Determination Tools Overview

  • Understanding Host Computer Tools
  • Understanding CallCoordinator Tools
  • Understanding other CallPath tools
  • Understanding the COR Operations Panel (VA10)
  • Shutdown and Recovery
  • Chapter 3. Problem Determination Procedures

    Chapter 4. Using the CallCoordinator Panels for Problem Determination

  • Using Trace
  • CallCoordinator Status
  • Chapter 5. Using the Verification Panels

  • The Verification Panels
  • How to Use the Intelligent Answering Panel
  • How to Use the API Verification Panels
  • Chapter 6. CallCoordinator Messages

    Appendix A. Reference Lists of CallCoordinator Software Elements

    Glossary of terms and abbreviations

    Index


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