System Management Guide

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Figures

  1. Software Installed on the CallCoordinator Host
  2. The CallCoordinator MRO Environment
  3. Example of CallCoordinator in a Sysplex Environment
  4. CAMKDDSJ Required CICS Startup JCL DD Statements
  5. Example of DD Statement Customization
  6. Telephone Numbers and Function Name for Test Personnel
  7. Flow of CallCoordinator System Administration Panels
  8. Accessing the System Administration Panels
  9. Example of a CallCoordinator panel
  10. Example of a Simple List Panel
  11. Example of a Choice Field
  12. Example of Contextual (Field) Help
  13. Example of Display Field Help
  14. Example of Extended (Panel) Help (Ex help)
  15. Example of Keys Help
  16. Example of Message Help
  17. Example of the DNIS to Application Panel
  18. Example of the Trunk to Application Panel
  19. Example of the Pilot to Application Panel
  20. Telephone Numbers and Function Name for Test Personnel
  21. Example of the CallCoordinator Intelligent Answering Panel
  22. Example of the CallCoordinator Agent Sign On/Off Panel
  23. The ANI Number Field on the CallCoordinator Intelligent Answering Panel
  24. The CallCoordinator Intelligent Answering Panel
  25. The CallCoordinator Intelligent Answering Panel
  26. The CallCoordinator Intelligent Answering Panel
  27. The CallCoordinator Intelligent Answering Panel
  28. The CallCoordinator Intelligent Answering Panel Used for Call Transfer
  29. The CallCoordinator Intelligent Answering Panel Used for Load Balancing
  30. Flow of CallCoordinator System Administration Panels
  31. Accessing the CallCoordinator Agent Sign On/Off Panel

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